Recognize people’s worth!
Eliminate derogatory words from your vocabulary
Speak with people-not at them or about them
Earn the respect through your behavior
Consider other’s feelings before speaking or acting
Treat everyone with dignity and courtesy
I found the book to be a good reminder and a great way for me to start my day. In fact, it really is all about respecting each other for what we do and the impact it can have on getting the work done that matters. It will foster growth within an organization that will create that customer experience we all want to have.
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