Employee Performance – By Barry Matheny, V.P. of Relocation Services
The Manager’s Coaching Handbook: A practical guide to improving employee performance by David Cottrell & Mark Layton
“As we all know, every manager is sometimes faced with the need to deal with employee performance problems.”
In the book they highlight 7 steps to minimize the need for performance improvement sessions.
- Hire people who have the talent, desire and ability to do the job well.
- Clearly communicate job responsibilities and performance expectations. Then confirm your team member clearly understands them.
- Regularly provide specific performance feedback. Also, make sure people know how they are doing.
- in fact, make training and employee development a top priority.
- Consistently recognize and acknowledge positive performance.
- Hold people accountable for negative behavior and performance.
- Set the example as well as be a role model for the team.
When we invest time with our team, we will be able to solve most performance problems before they actually occur. As always thank you for letting me share.
On another quick note, if you have not had time to check out our new John L. Scott Relocation website, please click on the link: johnlscottrelocation.jlsneighborhoods.com .