Today we are living in a world where being a “Supporting Role” and providing a “Duty of Care” plays a big part in how we stay engage with our clients.
We become that “Supporting Role” by being a source of information and helping them to move forward with confidence. By keeping our clients; both past and present, informed we are creating clarity in a time of uncertainty.
Although technology can play a huge part, we are still in the relationship business and in my humble opinion, that has never been more important than it is right now. Those connections matter. We all play a role in how we show up today. We have an opportunity to make a lasting impression for those we serve both personally and professionally.